Welcome to our online store!

Welcome to Eyemage. Please read the following Terms and Conditions carefully before using this site.
These Terms and Conditions set out the terms of the contract between visitors of this site (also called ”you” or “your”} and Eyemage (also called “this site” or “we”).

Scope of these Terms and Conditions
Access to and use of this site is subject to the following Terms and Conditions and all applicable laws. Please review these Terms and Conditions on a periodic basis, as they are subject to modification, alteration, or update at any time and at the sole discretion of Eyemage. The relevant applicable Terms and Conditions are those that are in force at the time of delivery of your order. These Terms and Conditions cannot be amended or varied without the written consent of Eyemage. If you do not agree to any term or condition, you should not use this site.

Purchasing Eligibility
Visitors of this site must be eighteen years of age and must be able to form legally binding contracts under applicable law to place orders with Eyemage. By accepting these Terms and Conditions and placing an order you warrant that you are eighteen years old or over and that you can form legally binding contracts under applicable law. If you do not qualify, you should not use this site.

Applicable Law
Eyemage operates this site from its office located in Brisbane, Queensland, in Australia. Eyemage makes no representations that the materials in this site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so at their own risk and are responsible for compliance with any and all local laws, if and to the extent local laws are applicable. This agreement, and any dispute, which arises from and out of this site, shall be governed by and construed in accordance with the laws of the state of QLD, Australia and shall be subject to the non-exclusive jurisdiction of the courts of QLD, Australia.

Force Majeure
Eyemage is not liable for delays in performing any obligations under these Terms and Conditions caused by circumstances beyond our reasonable control including, but not limited to, catastrophes, fire, internal or external strike, wars, terrorists acts, internal or external breakdowns or failure, and, in general, any event not allowing orders to be processed properly. Eyemage will work hard to perform its obligations within a reasonable extension of time.

Restrictions on Use
No permission is granted for use the materials, information, text or graphics, and/or to hyperlink other Web Sites with this site, or to use the materials on your Web Site in any way or for any reason without prior specific authorisation from Eyemage.

Exclusion of Liability for Third Party Links
Eyemage may from time to time provide links and pointers to Internet sites maintained by third parties ("third party sites") and it may from time to time provide materials from third parties on this site. These third party sites and any third party materials are provided for your convenience only. Eyemage does not operate or control in any respect any information, products or services available on these third party sites and Eyemage is not responsible for their content. Eyemage makes no representations whatsoever concerning the content of these sites and the fact that Eyemage has provided a link to such sites is NOT an endorsement, authorisation, sponsorship, or affiliation by Eyemage with respect to such sites, its services, the products displayed, its owners, or its providers. You access these sites at your own risk.

Limitation of Liability
Eyemage is not responsible for any infections, contaminations, delay in operation or transmission, line failure, errors, omissions, interruptions, or defects arising out of your use of this site or with respect to the material provided and/or contained on this site. In no event shall Eyemage be liable for any special, direct, indirect, incidental, or consequential damages, or any other damages of any kind, resulting from whatever cause, including but not limited to loss of use, loss profits, or loss of data, whether in an action under theories of contract, negligence, strict liability, or otherwise, arising out of or in any way in connection with the use of or inability to use the information or materials on, or accessed through, the Eyemage Web Site. Notwithstanding the above, in no event shall Eyemage’s total liability to you for any and all claims, damages, losses, and causes of action exceed the amounts paid to Eyemage by you in connection with the transaction claimed by you to give rise to your claim.

Your order
Once you have placed and confirmed your order, we will confirm the receipt of your order and provide you with an order number via email. We reserve the right to accept or reject your order at any time for any reason including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received. While we work hard to fulfil all your orders, accepting your order is not a legally binding obligation to fulfil the order. The order will be fulfilled by delivery of the product ordered (or any agreed substitute product). The final invoice will be either placed in your orders when they are shipped out or either send to the email address you provided.

The prices for all products shown on our website are in AUD. Prices do not include shipping and handling costs. These costs will be shown at the end of the shopping process.

Supply and Delivery of your Purchases
Please ensure that the shipping address you've entered is correct. For some products such as larger items a PO box is not possible. The delivery of your package may take: - Up to 2 weeks subject to stock availability for the purchase of any predesigned products available in the “Collection” section of this site; - Up to 4 weeks due to the nature of customising each pair of glasses for the purchase of any design created in the “Design Your Own” and/or “Contact Us”  sections of this site; Unless otherwise stated orders will be delivered during normal business hours between 8am and 5pm and need to be signed for. It is a good idea to enter a delivery address at which someone will be present to accept the goods at this time; for example your workplace. If there is no one present at the delivery location who is entitled to accept and sign for the delivery, a card will be left in your letterbox informing you about the incomplete delivery and where to pick your parcels up. Parcels will usually be available for pick up at your nearest Post Office for 7 days unless you are informed otherwise. In cases where the parcel is returned to Eyemage due to either not being picked up or an incorrect delivery address, we will refund the purchase price of any predesigned products but not the delivery charges. However we will not refund returned customised glasses. If the product has been damaged in transfer, please inform Eyemage immediately and provide pictures if possible.

Shipping Policy
We deliver products Australia wide and internationally using Australia Post, unless otherwise stated. If you wish a quote on the shipping fee, you can contact us at info@eyemage.com.au providing your address and the quantity you wish to order.

Return Policy
We do not accept returned merchandise due to the nature of customising each pair of glasses. All orders are final.

Product Safety
Eyemage's products may possess characteristics resembling children’s products however, Eyemage’s products are not designed or primarily intended to be used by children 12 years old or younger. Eyemage's products are designed and intended to be used as advertising tools within the promotional products industry and are primarily designed and intended for adults. Because Eyemage is not a manufacturer of children’s products tracking labels will not be included on the individual products. Do not intent to drive or making any activities with the glasses. Those are for Novelty only. Wearing during a long period of time can affect your view. The glasses will reduce up to 65% of your view when your wear them. Eyemage will not be responsible for any damage that the glasses can do. Use them for Novelty only on secure environment.

Communications and Submissions
All personal data posted or transmitted to Eyemage over the internet, as per instruction when placing an order, such as name, address and contact information, will remain confidential and private. Any communication submitted to Eyemage regarding products and experiences, or e-mail messages, will be treated as non-confidential and non-proprietary and will forever be the sole property of Eyemage. By transmitting or posting any such communication or material to this company or to this site you agree that Eyemage or its subsidiaries may use your communication or material for any purpose, including but not limited to reproduction, distribution, transmission, publication, broadcast, advertising or posting, and you agree that Eyemage or its licensees will not be liable to you for its use of any such communication or material. Eyemage shall be free to use or authorise the use of any ideas, concepts, know-how or techniques contained in such communication or material for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products or services incorporating such information in perpetuity. Do not post or transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Do not post copyrighted material of which you are not the owner or licensee. You acknowledge that you are solely responsible for whatever material or communication you submit to this site, and you, not Eyemage, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Company Details
ABN 36 496 882 170
Contact details:
PO Box 870
North Lakes, QLD, 4509
E: info@eyemage.com.au